Return Policy - Customer Service

Shipping & Delivery

We are happy to ship your orders wherever you are, with delivery cost only 5 €. Special Offer: FREE DELIVERY Over 50 € 

Return Policy

Spirit Green good energy jewels and items are meant to give you joy and happiness. If, for any reason you do not feel happy with your purchase, we are absolutely willing to take it back. This is our policy, as long as our obligation, regarding the Consumer Protection (Distance Selling) Regulations 2000 (DSRs).

You just have to give us written notice within seven working days of receipt. You can do so by sending us an email to, giving us the reason why you return the item. We do care.

You are not obligated to sent the item in its original packaging. However, we do ask you to wrap it up with care, to stay unharmed during its return. As soon as we receive the item and make sure it is at its original state, we will give you a full refund, including the shipping cost, within 30 days. If you prefer a replacement instead of a return, we will sent you the new item, and give you back the shipping cost for the first item you have returned.


All orders are shipped within 3 working days. As long as your personal item is shipped, we will sent you a notification mail.

Spirit Green good energy jewels are made by hand with natural materials and minerals. For that reason, every item is unique and there may be slight differences between items of the same kind. The stones’ colors may as well verify from stone to stone.


All Spirit Green good energy jewels and items are accompanied by the Spirit Green Label. This is their Mark of Authenticity. Any product that lucks the Label is not a genuine Spirit Green Item. If you find one, please contact us.


You can use Paypal for your payment. You can also use your credit cart through Paypal without being necessary to have a Paypal account.

Privacy Policy

Spirit Green respects and protects your privacy. We are, under no circumstances, about to share, publish or give away your personal data. This is our policy, as long as our obligation regarding the International Laws.

Spirit Green uses private information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) only to process and ship your order. We will use your email address to inform you about our new products and offers only if you subscribe to our newsletter. If you unsubscribe we will immediately remove your email address from our list.

If you are under 16 years old, you are required to use our Website only at your parents’ or your legal adult guardian’ presence.